DVA changes to medical specialist referrals
From October 2019, referrals for the Department of Veterans Affairs (DVA) clients to allied health services are changing.
Under new treatment cycle arrangements, referrals to allied health services for DVA clients, including those made by medical specialists, will be valid for up to 12 sessions of allied health treatment or one year- whichever ends first. If the DVA client then requires further allied health treatment, they will visit their usual General Practitioner (GP) for a follow-up referral. This aims to improve quality of care for DVA clients.
Veterans who hold a Totally and Permanently Incapacitated (TPI) Gold Card are exempt from the treatment cycle for exercise physiology and physiotherapy services. For TPI clients, referrals for exercise physiology and physiotherapy may be either an annual or ongoing referral (as per current referral arrangements). For all other allied health services, TPI Gold Card holders must use the treatment cycle.
DVA clients may have as many treatment cycles as their GP determines are clinically required. There are no limits on services and treatment can be provided by more than one type of allied health provider at the same time.
The treatment cycle is about allied healthcare, it does no affect existing arrangements for those DVA clients being referred to a medical specialist by their GP.
For more information, please free-call DVA on 1800 555 254 or visit the DVA website.